In today's online landscape, customers expect seamless support across multiple platforms. To thrive in this environment, businesses must utilize a robust multi-channel chat management approach. This involves linking various channels like live chat, social media, email into a unified platform, enabling agents to proactively handle customer concerns

In today's dynamic commercial landscape, delivering exceptional customer interactions is paramount. Organizations are increasingly recognizing the importance of providing seamless and efficient communication channels to meet evolving customer demands. Multi-channel chat management emerges as a essential solution, enabling businesses to coordinate c

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